Riverwood Farms Homeowners Association, Keith Collins Company (your property manager) and YourSchoolMate are committed to protecting your privacy and giving you a safe and secure online experience. We follow all relevant federal and state laws and industry guidelines regarding your personal information and how it is protected. We constantly strive to exceed these guidelines and protecting your privacy is our topmost priority.

We reserve the right to amend this policy at any time by posting an updated version to the website. Under no circumstances, however, would we change the privacy policy in a way that would permit distribution of your personal information to third persons without your approval.

Information collected – What, Why and How it’s Used
This website collects personal information about you, your name, contact information (mailing address, phone numbers, and email), property information (property address), login information (user name, password), and emergency contact information (your emergency contact person’s name, phone number and relationship to you). Riverwood Farms Homeowners Association uses this information to provide Riverwood Farms Homeowners, the Board of Directors, Keith Collins Company (your property manager) and the courtesy patrol with a secure method of communication.

Within this website, only authorized administrators have access to personal information on members. Riverwood Farms Homeowners Association, Keith Collins Company (your property manager) and YourSchoolMate will not sell or share membership data to third party vendors.

YourSchoolMate (and its parent company, Business IT Labs) does not collect personal information for its own purposes. All personal information is collected on behalf of Riverwood Farms Homeowners Association and Keith Collins Company (your property manager).

This website also collects information about your computer hardware and software that is automatically collected by YourSchoolMate. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by YourSchoolMate for the operation of the service, to maintain quality of the service, to help us improve our products and services and for security purposes, to detect and to block security breaches and to provide you with a safe online environment.

This website use "cookies" – a cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages, or register with a website and or its services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services of websites you visit.

What We Will Never Do
Neither Riverwood Farms Homeowners Association, Keith Collins Company (your property manager) and/or YourSchoolMate have direct access to your password. This data is encrypted by the system and cannot directly be accessed. If you forget your password, we can reset it at your request. You will then be required to change it when you next log in.

YourSchoolMate will not independently contact you regarding new features or products or other services, we will not send unsolicited email (spam) to the email addresses collected.

Riverwood Farms Homeowners Association, Keith Collins Company (your property manager) and YourSchoolMate will not sell or otherwise share your name or any contact information with any third parties, including partners, advertisers or service providers. Under no circumstances would we sell or share this data for marketing or revenue purposes.

We will disclose information if required to do so by law or by order of a competent government authority (such as a court order) or to protect Riverwood Farms Homeowners Association, Keith Collins Company (your property manager) and or YourSchoolMate in the event of a threat against the company or an employee.

Within YourSchoolMate, only authorized employees, who are trained in the proper handling of confidential customer information, have access to your records. Information collected is stored in a secure operating environment that is not available to the public. All registration information supplied by users is transmitted via Secure Socket Layer (SSL) technology.

This site is not intended for unsupervised access by children under the age of 13. We will not knowingly collect information from site visitors of this age group.

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this website, please use the following links to contact us.

Contact Riverwood Farms Homeowner’s Association at:
http://www.riverwood-farms.com/hoa_feedback.aspx

Contact YourSchoolMate at:
http://www.yourschoolmate.com/frmContactUs.aspx